GOLDMARK is the upper Midwest’s leading investment real estate company offering multi-family property management services, sales and leasing of office, retail and industrial space, and consulting, development, and construction services. GOLDMARK has over 40 communities with nearly 9,300 apartment units in cities throughout North Dakota, Minnesota, Iowa and Nebraska serving over 25,000 residents.
The GOLDMARK Name
GOLDMARK is recognized as an industry leader in the markets it serves. The GOLDMARK name is associated with a GOLDstandard of excellence that offers:
- Goal-oriented team members
- Outstanding service
- Long-term assets enhancement
- Development of mutually beneficial relationships and growth opportunities
Why Customers Choose GOLDMARK
GOLDMARK offers an excellent selection of quality apartment homes (conventional and affordable) that meet every pricing need. Ranging from efficiencies to one, two or three-bedroom apartments to townhomes, GOLDMARK properties are found in prime city locations throughout North Dakota, Minnesota, Iowa and Nebraska. Each community is ideally situated in neighborhoods offering employment, education, healthcare, shopping, dining and entertainment, along with easy access to major transportation routes and public transportation.
From the moment a customer makes contact, the GOLD standard of excellence is provided. Each community and apartment home is meticulously prepared to ensure the highest quality living experience is available. Professional team members work closely with each customer to identify their wants and needs. Community and apartment tours are professionally conducted with features and amenities carefully detailed. Leasing is straightforward and uncomplicated; credit and background checks are confidential conducted using a fully accredited agency. And GOLDMARK’s professional team members are there every step of the way to answer questions, lend assistance, and ensure each customer’s move-in and long-term living experience is delightful and hassle-free.
Why Residents Stay with GOLDMARK
Residents are an important part of the GOLDMARK family and treated like GOLD from the day they move in. The site team, supported by expert Home and Regional Office staff, take care of every detail for the resident. Each community is exceptionally maintained. Grounds and buildings are inspected daily to provide the resident with a community they are proud to call home. Maintenance needs are handled by skilled technicians quickly, efficiently and at the convenience of the resident. As well, the site team ensures that all community amenities (such as community rooms, laundry facilities, fitness centers, pool/hot tubs, parcel pickup, guest services, etc.) are also exceptionally maintained and available to all residents.
Why Investors Choose GOLDMARK
GOLDMARK’s relationship with its investors is based on integrity, trust and a proven track record. Whether the investor is new or seasoned, or the property is stable or troubled, GOLDMARK is a steward of the investor’s capital. Dedicated to protecting and maximizing the value of the asset, each property is intelligently managed with a focus on market rents, occupancy levels, rent collection, resident retention, and the physical maintenance and upkeep of the property. The knowledge and experience of the entire GOLDMARK team contributes to maximizing the property’s income stream and the return on investment, thereby increasing the property’s value and the owner’s equity.
Home Office and Regional Office Support
The support staff located at GOLDMARK’s Home and Regional Offices are an added benefit. Staff in accounting, compliance, human resources, training and development, risk management, purchasing, customer service, capital projects and administration helps ensure that the goals and objectives of the owners and investors are achieved and the GOLD level of service is provided to customers and residents at all times.
Employee Recruitment and Screening
GOLDMARK’s superior reputation has allowed the company to attract and retain outstanding industry professionals. Each employee is thoroughly screened using personality and aptitude assessments, with credit and background checks also conducted. GOLDMARK cares about its customers and takes extra care to hire the most skilled, competent, and qualified individuals the industry has to offer.
GOLDMARK offers one of the most comprehensive training programs around. From day one, each employee receives foundational training in fair housing, leasing, legal documents, inspections, resident retention, property maintenance, and in our state-of-the-art property management system Yardi. GOLDMARK provides a wide variety of leadership and management training programs, conducts regular workshops and seminars, supports a variety of personal development opportunities for its employees, and contributes to memberships in IREM, NAA and other industry associations that offer continuing education. Further, GOLDMARK’s management team provides a depth of knowledge and experience in the industry that ensures a wonderful environment for individuals to learn, grow and develop rewarding careers.
Each managed property benefits from the creative and innovative marketing experience provided by GOLDMARK Regional Managers, Area Managers, Property Managers and Home Office personnel. Strategic marketing plans determine how dollars are spent to attract target audiences and qualified traffic.
GOLDMARK’s computer systems and information technologies are state-of-the-art, from updated hardware and software such as Yardi to networks and email systems. Combined, these technologies allow GOLDMARK to make sound business decisions based on management data that is accurate, fully-automated and real-time.
GOLDMARK stays abreast of regulatory changes and environmental issues that affect our industry and provides immediate training and education to all employees.
In 2010 GOLDMARK Property Management became a Lead-Safe Certified Firm as indentified under the Renovation, Repair, and Painting (RRP) Rule.